Help centre
Answers, in plain English.
Short guides to setting up Outly and sending well, written against the app as it is today. If something here doesn't match what you see, tell us.
17 articles in 7 categories
Getting started
Account, inboxes, leads and your first campaign.
- Create your account and workspaceSign up, name your workspace and invite teammates.
- Connect a Gmail or Google Workspace inboxLet Outly send from your own Google inbox and see the replies.
- Connect a Microsoft 365 or Outlook inboxSend from a Microsoft 365 work inbox or an Outlook.com address.
- Import leads from a CSV fileUpload a spreadsheet, map its columns and skip duplicates.
- Create and launch your first campaignPick leads, write the sequence, set the schedule and launch.
Deliverability
DNS records, warm-up, pacing and inbox health.
- Set up SPF, DKIM and DMARCThe three DNS records that prove your email is really from you.
- Warm-up ramp and daily limitsWhy new inboxes start at 10 emails a day and how to set the limit.
- Sending pace and the business-hours windowHow Outly spreads a day's emails across your sending window.
- Rotate sending across several inboxesSpread one campaign over several inboxes while keeping threads together.
- Why an inbox gets halved or pausedThe bounce checks that slow down or stop an inbox, and how to recover.
Leads
Finding prospects and checking their emails.
Replies & inbox
How replies are sorted and meetings booked.
Integrations
Keeping your CRM in step with Outly.
Billing
Plans, rupee billing and cancelling.
Referrals
The affiliate programme and payouts.
Still stuck?
Email support@originutech.in or message us on WhatsApp. Balu, who builds Outly, answers both himself.